At the heart of our approach is a focus on people and relationships. We firmly believe that interpersonal relationships are the most powerful drivers of business success, particularly in transformation programs. This people-centric philosophy forms the foundation of our work and approach.

Our methods have been stress-tested over decades of work on countless complex programs, including various types of outsourcing, global ERP system integrations, re-engineering programs, and global digital transformations. We have also applied these methods across industries as diverse as financial services, automotive, healthcare, entertainment, agriculture, luxury brands, and consumer packaged goods (CPG).

We will help you, your team and partners build the relationships necessary to navigate the complexities of transformative programs. Our approach is designed to build critical relationship components from the start, and is designed to be compatible with other processes that you or your company may deploy.

At the heart of our approach is the core team. The core team comprises a cross-disciplinary mix of your own subject matter experts, and subject matter experts that we bring to the table on a core-flex basis depending on the circumstances. We’ve partnered with some of the most interesting thought leaders out there who are in sync with our processes and create a mosaic of world-class expertise that we can bring to bear.

Our innovative methods have received significant recognition in the industry. The Financial Times acknowledged our impact on critical success factors in managed services and outsourcing. Between the two of us, we have been ranked by Chambers New York, Chambers USA and Chambers Global, listed in Best Lawyers in the US, and named on Information Week's Innovators and Influencers List. These accolades underscore our expertise and commitment to driving successful outcomes in transformational initiatives.

We maintain an active presence in the industry through various roles and engagements. We serve on advisory boards for SSON and the Sourcing Industry Group (SIG), present masterclasses as part of SIG's Executive Immersion Program, speak at industry events, and guest lecture at universities on relationship-based negotiating techniques. By leveraging our extensive experience, people-focused approach, and industry recognition, we offer a unique perspective on navigating complex business transformations and building successful teams.